Why is my payment failing?

This section lists some common failed payment reasons and provides recommendations on what to do in order to improve the situation.

Common failed payment explainations

• Insufficient funds
• Expired or canceled payment method
• Multiple attempts that led to a temporary block by Mollie
• VPN use during transaction process
• Failed 3DS authentication
• Closed bank account
• Issuer declined the transaction
• In India: payment was blocked due to RBI regulations
• Your bank or payment provider doesn't have your correct details
• International regulations prevent Mollie from proceeding a subscription payment that comes from your country

What can I do?

• Try a different payment method
• Wait between 2 hours and 48 hours before trying again as it might be a temporary connection issue
• Get in touch with your bank, issuer or payment provider

Still not working?

If ever the issue persists and you would like to subscribe with a different method, please contact us.

We also accept Paypal, Cryptocurrencies and credit card payments via alternative payment processors.

Would like to proceed with a specific Method you have in mind? Let us know!